Privacy Policy
Last updated: December 06, 2025
This Privacy Policy explains how Cineva, operated by THNDAPANI SHANTHI, collects, uses, stores, and protects customer information when using our digital kiosk ordering system.
About Us
THNDAPANI SHANTHI
No.86, Singavaram Road Gandhi Bazaar
Gingee, Viluppuram - 604202,
Tamil Nadu, India
Mobile: 9790403333
Email: support@saravanacineplex.com
Information We Collect
- Order details such as selected items, quantity, and payment status
- Contact details (only if voluntarily entered)
- Device and browser information
- Usage logs to improve performance and security
How We Use Your Information
- To process customer food orders through our kiosk
- To maintain accurate billing records
- To improve system performance and user experience
- To provide customer support when required
Payment Information
We use PhonePe Payment Gateway for secure digital payments. Cineva does not store or access your card or UPI details.
Data Security
We take reasonable measures to protect your information. However, no internet-based service can guarantee 100 percent security.
Sharing of Information
We do not sell, trade, or rent user information. We may share limited data only when required to:
- Comply with legal obligations
- Complete payment processing
- Maintain system security and stability
Cookies
Our kiosk may use cookies for essential functionalities like session handling.
Your Consent
By using the Cineva kiosk, you agree to this Privacy Policy.
Contact Us
For privacy related questions, contact us at support@saravanacineplex.com.